HEAD OF PRODUCTION

COMPANY : FLIGHTSTORY

REPORTING TO : CEO

ABOUT FLIGHTSTORY

We are a media company and investment fund, and we’re on a mission to elevate the stories, build the communities, and support the founders that inspire a happier, healthier humanity. We scale creator-led new media IP and operate an investment fund and venture studio.

YOUR MISSION

To lead the operational and production excellence of the Founder Storytelling Team scaling the global storytelling around Steven Bartlett - this role in the team is focussed on delivering world-class execution, pace and consistency daily. You’ll be the operational engine behind the Founders creative vision ensuring the people, processes and logistics in the Founder Storytelling team deliver against an ambitious, fast-moving content calendar.

DAY TO DAY

World-Class Delivery Across All Founder Channels

• Ensure flawless execution across Behind The Diary, the Founders social platforms (IG, TikTok, YouTube, LinkedIn) and branded global content shoots

• Build efficient workflows and repeatable systems to scale content production without compromising quality

Operational Ownership of Founder Storytelling Team

• Be the day-to-day leader for The Founder Storytelling team

• Own team logistics, scheduling, communication protocols, budget adherence and international coordination

• Own all travel and accommodation planning across the team, aligning tightly with the Founders private office and FlightStory teams

Production Infrastructure at Global Scale

• Design and lead operational setup for international recordings, partner with the long-form & commercial team on branded shoots and key SB events where the Founder Storytelling team are essential attendees

• Oversee travel, kit, shoot prep, post-production timelines, and risk mitigation to ensure readiness at all times

Team Culture and Performance

• Set the standard for high performance, accountability and team cohesion across Founder Storytelling and cross functional teams across FlightStory & SBPO

• Drive regular retros, performance reviews and operational improvements to unlock growth and innovation

Point of Communication and Escalation

• Act as the operational bridge between SB, the PO and FS central team

• Triage creative decisions vs operational issues, ensuring clarity, speed and minimal duplication

WE’RE LOOKING FOR

• Production Leadership: Proven experience in running complex, multi-format content teams from on-the-ground shoots to post-production delivery

• Operational Systems: Deep knowledge of workflow tools, scheduling systems and budgeting best practices

• Team Management: Skilled at managing high-performing creative talent with empathy, pace and authority

• International Execution: Experience running production and logistics across global locations under pressure

• Stakeholder Management: Confident communicator across high-profile talent, senior leadership and partners

• Decision-Making Under Pressure: Strong judgment on priorities, escalation and quality control

• Founder-Led Content Understanding: You get the pace, ambiguity and intimacy of working in a high-stakes personal brand environment

• Problem-Solving Mindset: Anticipates bottlenecks before they happen and solves them with clarity

WHAT SUCCESS LOOKS LIKE

• Every content event from a TikTok post to a major long-form story is executed on time, on budget and at the Founder pace and standard

• The team operates with precision and clarity every person knows their role, responsibility and delivery timeline - this should run with military precision

• FlightStory leadership sees this team as the gold standard of production execution across the company

• The Founder Storytelling team feels supported, clear and able to move fast with confidence

YOU’LL THRIVE HERE IF

• You’re obsessed with execution and believe great storytelling needs great systems

• You’re calm under pressure and thrive in high-ambiguity, high-intensity environments

• You know how to support creative minds while holding the line on operational excellence

• You think 10 steps ahead, spot patterns, and move faster than expected

• You love building systems, teams, workflows, logistics and you make the creative organised

• You believe in the power of storytelling to shape culture and want to play your part in the systems behind the scenes

LOCATION

- London/LA - we are an in-person-first culture and believe in fostering a vibrant and work environment centred around connection and community.

- Some roles will require global travel so flexibility in this aspect is important and your hiring manager will confirm this with you during the interview process

INTERVIEW PROCESS 

Screening Call with the Talent Team - this is an opportunity to ask any general questions about the role and business and find out about your relevant experience

1st Interview - This first stage will involve meeting your direct team and/or manager

2nd stage Interview - B2B interviews with Senior Stakeholders.

3rd Stage Interview - Task - this stage allows us to give you an insight into the day to day responsibilities of the role and gives us the opportunity to understand how you work

Final Stage Interview - the final interview involves meeting two additional Senior Stakeholders in the business