Head of Community
HEAD OF COMMUNITY
COMPANY : FLIGHTSTORY
REPORTING TO : MARKETING DIRECTOR
About FlightStory
We are a media company and investment fund, and we’re on a mission to elevate the stories, build the communities, and support the founders that inspire a happier, healthier humanity. We scale creator-led new media IP and operate an investment fund and venture studio.
Your Mission
The Diary of a CEO has grown into one of the most watched and shared podcasts in the world, reaching over 50 million people every month. Millions of people take ideas from the show and apply them to their lives but so far, they’ve been doing that on their own.
Now we want to bring them together.
We believe community matters more than ever. As we live more of our lives in the digital realm, the need for real connection, shared experiences, and belonging only grows stronger.
Your mission is to turn the energy of this global audience into a community people are proud to be part of. A place where someone in London, Lagos, or Los Angeles doesn’t just engage with an episode and move on, but meets others like them, joins conversations, attends events, and feels they belong to something bigger.
You’ll design the spaces, events, and programmes that make that possible. From local meet-ups to global events, run clubs to retreats.
This will be a defining part of DOAC’s and our audiences' next chapter together and the blueprint for how FlightStory builds communities across all our shows.
Day to Day
- Turn the DOAC audience into an active community: Set the plan and systems for how people come together around DOAC, with a model that scales across FlightStory
- Create experiences: From local meet-ups and global events to run clubs, retreats, and member-led clubs that foster belonging and connection
- Build digital spaces that feel human: Where members share stories, lessons, and wins
- Empower advocates: Give members the tools and opportunities to shape the community themselves, turning it from something we run into something they own
- Close the feedback loop: Gather stories, feedback, and insights from the community and feed them directly back into DOAC’s content, products, and partnerships
- Measure impact: Show the growth of the community through both numbers and stories that prove real connection and change
- Experiment and evolve: Test formats, platforms, and ideas (from digital spaces to in-person activations), scaling what works
We're looking for
- Building from zero: You’ve built communities or networks from scratch and know what it takes to get them off the ground
- Running big events: You’re confident in planning and delivering complex, high-impact experiences that bring people together at scale
- Reading culture: You understand what ambitious, curious people want and how to design spaces they want to return to
- Making it practical: You know how to turn ideas into systems, habits, and rituals that last
- Clear storytelling: You can explain a vision simply and get people excited to join in
- Using insight: You’re confident with both data and feedback and know how to use them to improve what you build
- Ownership: You take responsibility, find solutions, and keep moving, even when things are unclear
What success looks like
- Within 6-12 months, The Diary of a CEO has shifted from having an audience to a community people are proud to be part of.
- They’re not just listening on their own anymore - they’re meeting in cities across the world, joining lively online discussions, showing up at events, and creating their own rituals and traditions.
- From a run club in London to a retreat in South Africa, members feel connected to each other and to something bigger.
- That sense of belonging doesn’t just give them a place to share, be inspired, and grow together - sparks connections and opportunities that reach far beyond the show itself.
- The blueprint you’ve created doesn’t stop at DOAC - it becomes the model for how FlightStory turns audiences into communities across all our shows, transforming fandom into participation on a global scale.
You'll thrive here if...
- You think like a founder - you take ownership, solve problems, and build from scratch
- You’re a doer as much as a thinker - you move fast, test ideas, and make things real
- You want to build a community that drives real impact in people’s lives
- You’re energised by bringing ambitious people together to connect and grow
- You care about the details of the experience as much as the big picture
- You thrive in a high-growth, high-energy environment where the goal is impact
Location
- Shoreditch, London - we are an in-person-first culture and believe in fostering a vibrant and work environment centred around connection and community.
- Some roles will require global travel so flexibility in this aspect is important and your hiring manager will confirm this with you during the interview process
Process
- Screening Process - Our screening process is designed to assess candidates in a fair way. This gives you an opportunity to share your skills, experience and passion.
- Phone Call with the Talent Team - You will share a call with our talent team who will answer any questions you have about the role, our business and any next steps.
- 1st Interview - This first stage will involve meeting your potential manager and team members.
- 2nd Stage Interview - Task - Through the task round you get an insight into the day to day responsibilities of the role and we get the opportunity to understand how you work.
- Final Stage Interview - The final interview involves meeting a Senior Stakeholder in the business.
- Department
- FlightStory
- Locations
- FlightStory HQ
About FlightStory
Ready to take your career to new heights? At FlightStory, we’re all about big ideas, bold moves, and building the future together. Whether you’re passionate about media, tech, investment, or just making a real impact, there’s a place for you here.
Join us and discover what it means to work with a team that’s as ambitious as you are. It’s not just a job — it’s your launchpad for endless possibilities.